§ Frequently asked
Questions Firms Ask.
The honest answers to what a firm owner weighs before buying leads. If your question is not here, a call answers it directly.
01 How do I pay — and what exactly is guaranteed?
You pay up front for screened, exclusive leads — per lead. The guarantee puts a number behind what they cost you per signed case, and if your cost runs over it, we make it good. We scope your exact numbers on the call.
02 Are these leads exclusive to me?
Yes. Every lead is delivered to one firm and never resold. The claimant has not been sent to any other attorney. Exclusivity is the core of the product, not an upgrade you pay extra for.
03 How do you qualify leads?
Every claimant is screened against published criteria before delivery: a real auto-accident injury, not at fault, with documented medical treatment, within the last twelve months, and not already represented. Anything that does not meet all five does not become a lead you pay for.
04 What if a lead does not meet the criteria?
We replace it, free. If a delivered lead falls outside the published criteria, it does not count — that is the replacement guarantee, and it applies with no contract and no argument.
05 How does the cost-per-case guarantee work?
We guarantee a target cost per signed case — not just a per-lead price — when your firm follows the agreed intake process: contacting and following up with leads promptly and consistently. If your cost per signed case runs above the agreed ceiling, we make it good. The specific figures and the full terms are scoped to your market and case mix and set out in your agreement — never a number we publish before we understand your firm.
06 Why does the guarantee depend on our intake process?
Whether a qualified lead becomes a signed case depends partly on factors only your firm controls — speed to first contact, follow-up persistence, how the consultation is run. We guarantee the part we control and ask that you hold up the part you control. The intake expectations are plain, reasonable, and written into the contract.
07 Do I have to sign a contract or commit to a minimum?
There is no long-term lock-in and no minimum volume to start. The agreement covers the guarantee terms and the intake expectations behind them. You are not trapped if the fit is not right.
08 Which tier is right for my firm?
It is a question of intake capacity, not budget. If you have staff ready to work leads fast, Tier A (Leads) fits. If you do not have a full-time intake person, Tier B (Pre-Screened + Booked) makes us your intake — most firms start here. If you want case volume with no intake lift at all, Tier C delivers signed cases. We confirm the fit on the call.
09 Is this compliant with legal-ethics and TCPA rules?
Express written consent for lawful contact is captured and documented for every claimant, and the lead is a genuine inquiry from an injured person seeking representation. Your firm remains responsible for the advertising and solicitation rules of its own jurisdiction; we provide the consent documentation that supports it.
10 Which CRMs do you deliver into?
Leads are delivered in real time into common legal CRMs and intake systems — Salesforce, HubSpot, GoHighLevel, Litify, Clio Grow, Lawmatics, and others. If your firm runs a custom setup, delivery can be configured to it. The delivery method is confirmed during onboarding.
11 Where do your leads come from?
Every claimant is a real injured person who came to us actively seeking representation, and every lead is verified against the published criteria before you see it. The specifics of how we generate that demand are proprietary — what we make transparent is the product: who the claimant is, how they were screened, and exactly what you receive.
12 How fast can we scale up — or down?
You begin at a volume that fits your firm and your intake capacity, and scale when the fit is proven. There is no minimum to start and no penalty to adjust — the volume is yours to set.
Still deciding? Get the answer that applies to your firm.
Book a Call